How do I know if my order has been shipped?

When purchasing through a verified vendor on MainStem's Purchase Pro™, you'll have full visibility into all of your shipments, carriers, and tracking information in one location.

Once an order has been placed on Purchase Pro™, and fulfilled by a supplier, you'll get an instant notification that the order has shipped. Suppliers update the shipping information directly into their platform, the Supplier Portal, updating your platform in real time. 

In order to see if your order has been fulfilled:

1. Navigate to Shipments, located on the lefthand side of MainStem's Purchase Pro. 

2. In Shipments, you'll immediately arrive at your shipment screen. 

3. The easiest way to check on if an order has been fulfilled is by clicking directly into the order number located under the Order ID tab. 

4. This will take you directly to the Purchase Order. If the order has not been shipped, it will let you know.