Within MainStem's Procurement Platform, users have the ability to see whether a supplier has both acknowledged a submitted order and then accepted it.
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Log Into MainStem
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Click on Awaiting Acknowledgement
Once logged in, you'll be taken to the main homepage, or 'The Purchasing Dashboard.' In the Purchasing Dashboard, on the right hand side, locate "Awaiting Acknowledgement."
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Click on "Awaiting Acknowledgement"
The "Orders Awaiting Acknowledgement" tab shows recent invoices that have been approved, and submitted to a supplier, however, not been acknowledged by that supplier. This means the vendor has not seen the order you submitted, may be a private supplier, or could be a potential punch out fulfillment.
If you see that an order has not been acknowledged within 24 hours, reach out to a MainStem representative.
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Click on "Awaiting Acceptance"
The "Orders Awaiting Acceptance" tab shows recent invoices that have been approved, and submitted to a supplier, however, not been accepted by that supplier. This means the vendor has seen the sales order come through, however, has not indicated they can fulfill that order.
If you see that an order has not been accepted within 24 hours, reach out to a MainStem representative.
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Export Order Acceptance and Order Acknowledgement Data
All users with access to the Purchasing Dashboard have the ability to export their data out of the system. To do this, navigate to the "Export To CSV" button. This CSV will be easy to navigate and allow your buyers to know who has accepted and acknowledged your individual order.
