MainStem Support Center
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Procurement Platform
Procurement Platform
Purchasing Dashboard
Finance Dashboard
Organization
Supply Chain
Purchasing
Logistics
Integrations
Supplier Core™
Pricing
Process
Performance
Product Overview
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MainStem Support Center
Procurement Platform
Procurement Platform
Purchasing Dashboard
Finance Dashboard
Organization
Supply Chain
Purchasing
Logistics
Integrations
Supplier Core™
Pricing
Process
Performance
Product Overview
Procurement Platform
MainStem's Enterprise Procurement Platform for Operators looking to standardize their buying process and supply chain across the entire organization
Purchasing Dashboard
Order Acknowledgement and Acceptance
How do I approve an order?
How do I see orders within a specific date range?
How can I see all orders across my organization?
Finance Dashboard
How to Pay An Unpaid Invoice
Can I view my payments history?
Can I pay for an order before it is shipped if the supplier requires pre-payment?
Organization
How To Access A Catalog
How To Add A Freight Profile
Logging Into MainStem The First Time
How To Reset A User Password
How To Create Departments
How do I create a new location?
Can I see the activity of an individual location?
How To Create and Use A Catalog
How To Add An Item To An Already Created Catalog
How do I create a custom permission group?
How do I create a new User?
How do I grant access for a User to other Locations?
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Supply Chain
Creating An 'Out Of Network' Product
How To Create An 'Out Of Network' Supplier
What information is shown to a user on the Products page?
How Do I See Product Details
Purchasing
How To Access An Open Purchase Order
How To Create A Purchase Order
Creating an "RFQ" in MainStem
Completing A Private or 'Out Of Network' Supplier Invoice
What is a Request For Quote?
Can I communicate with suppliers in the Request For Quote (RFQ) module?
Can I export a PO into a PDF file?
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Logistics
Filing a Refund of Return Request
Invoice Inquiry and Message Board
How do I know if my order has been shipped?
When will I receive my order?
How is shipping tax calculated?
Can I expedite my shipping?
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Integrations
What systems can be integrated with MainStem?
How do the Finance and Accounting integrations work?
Can I integrate MainStem with a chat platform such as Slack or Microsoft Teams?
